Home > SCOM 2012, System Center Family, Tips&Tricks > Configuring E-Mail Subscriptions for Management Packs in SCOM 2012

Configuring E-Mail Subscriptions for Management Packs in SCOM 2012


Setting up alerts subscriptions can be a royal pain. It stems from the fact the subscriptions are uber customizable so they can seem a little confusing. Depending on your environment, you are general setting up two types of subscriptions:
Server-Centric – Alerts generated by a specific server, regardless of the management pack generating them. i.e: Any alert generated by filesrv01 is sent to file_services@mobieus.com
Service Centric – Alerts generated by a specific management pack, regardless of what server they originate from. i.e: Any alert generated from the Exchange management pack is sent to mail@mobieus.com

I always want to get information into the hands of my customers as fast as possible – its one way to expedite the management pack tuning process…by getting the alerts into the responsible group’s hands for evaluation. So I need to create subscriptions that send Alerts based on a particular management pack rather than a particular group of servers.

Here are 6 common subscriptions I use regularly: Management Pack Subscription Criteria Subcription Criteria Condition
Microsoft Windows Server Windows Server Instances Only Group ‘raised by any instance in a specific group’
Microsoft Windows Active Directory Active Directory Domain Controller Server 2008 Computer Role ‘raised by any instance of a specific class’
Microsoft SQL Server SQL Role ‘raised by any instance of a specific class’
Microsoft Exchange 2010 Microsoft Exchange 2010 All Entities Group ‘raised by any instance in a specific group’
Microsoft Windows Internet Information Services IIS Server Role ‘raised by any instance of a specific class’

With these subscriptions you can quickly and easily get the alerts into the hands of anyone you want. Coupled with an effective Alert Tuning Process your management packs will be tweaked before you know it.

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