Archive

Archive for March, 2013

Service Manager 2012 Self Service Portal Empty “doesn´t show the content”

March 13, 2013 Leave a comment

One of the big news in the SCSM2012  is the new Self-Service Portal with the Service Catalog.

If you have installed it successfully, but can´t see anything when you click on the menus, maybe you have the same scenario that I had? This happens(or can happen) when you installs the SSP with a SSL certificate.

So if you have the same problem, it can look like this:

1

 

To solve it, open the IIS on the server where you installed the SSP.
Open Sites\Service Manager Portal and double click on Application Settings:2

Double click on the Application Setting called SMPortal_WebContentServer_URL:

3-300x81

 

Under Value, change the server name to FQDN.

4-300x84

 

Go to your SSP again and refresh the site. Now you will hopefully see the content:

5-300x138