Archive for the ‘Service Manager 2012’ Category

Free ebook: Microsoft System Center: Optimizing Service Manager

December 21, 2013 Leave a comment

Microsoft released a free book for Microsoft System Center: Optimizing Service Manager,I hope it’s helpful for you


Service Manager & Orchestrator – Management Pack Transfer Tool

November 8, 2013 Leave a comment

Have you ever tried to transfer some Request Offerings that contains runbooks from one environment to the other?
You will notice that is it not possible by default.

Problem is that the links to the runbooks do not work anymore since all the runbooks has been re-imported and have been assigned new IDs.


by using this easy 4 step procedure you can accomplish a successful transfer!

Download Here


[MMS 2013] Session in video are available

April 13, 2013 Leave a comment


The Microsoft Management Summit (MMS) brings together the brightest IT professionals from around the world to increase their technical expertise through an intensive week of training led by experts in desktop, device management, datacenter, and cloud technologies.

Microsoft published the videos of the sessions and you can watch them on Channel9 :

Service Manager 2012 Self Service Portal Empty “doesn´t show the content”

March 13, 2013 Leave a comment

One of the big news in the SCSM2012  is the new Self-Service Portal with the Service Catalog.

If you have installed it successfully, but can´t see anything when you click on the menus, maybe you have the same scenario that I had? This happens(or can happen) when you installs the SSP with a SSL certificate.

So if you have the same problem, it can look like this:



To solve it, open the IIS on the server where you installed the SSP.
Open Sites\Service Manager Portal and double click on Application Settings:2

Double click on the Application Setting called SMPortal_WebContentServer_URL:



Under Value, change the server name to FQDN.



Go to your SSP again and refresh the site. Now you will hopefully see the content: